Frequently Asked Questions

FAQ

Explore some of our FAQ to help resolve some of your issues

Our set top boxes (decoders) are nationwide and are available in your locality. Check our dealer’s page for more information

The Setup box (decoder) and accessories cost 17,500 only. You can purchase by Clicking Here.

Currently, we have over one hundred (100) channels and you have access to subscribe to all of them.

We currently have broadcast English Football League and Spanish La Liga – (Spanish La Liga is FTA)

Our Headquarters is located at:
Plot 859 Bintu Shettima Street, Idu Industrial District, Abuja

Our old set-top boxes (decoders) run on old technology (H.264) while our new setup Boxes run on a new technology (H.265) which is not compatible with the old. Kindly relate to our dealers.

We operate an A la carte system (It gives you the opportunity to select your channels and Pay as You Go). Kindly refer to our Channel Pricing for more information.

Note: NO BOUQUET

Anyone with installation experience can install our set-top box (decoder) with the right parameters. (However, we recommend an experienced installer).

You can do this by using our TStv Africa Mobile app or Web Portal. Download the Mobile App here

Frequency:
11130
LNB Positioning:
At 51.5 Degrees East

  • Full Personal Video Recording function.
  • Time Shift functions via a USB external mass storage.
  • DVB S.2/s MPEG 4
  • 2nd generation of Satellite Digital Video Broadcasting with High-Efficiency Video Coding (H.265 compliant).
  • HDMI output.
  • Automatic scan.
  • Electronic Program Guide.
  • Set-Top Box (Decoder)booting for 40 seconds
Still having issues?

Get In Touch With Us

Head Office:

TStv Headquarters and Teleport Facility,
Plot 859 Bintu Shettima Street, Idu Industrial District, Abuja

Customer Support:

(+234) 099 040 900